Rooms Description
Spring Hill Rooms can be found in quiet and peaceful spot within the inner city area of Brisbane CBD. The Rooms are in a 2 storey brick building within the grounds of Canossa House, 341 Gregory Tce. We offer 6 air-conditioned consulting rooms suitable for individual assessment and therapy for children and adults, as well as couples, family or small group therapy. There is one downstairs consulting room suitable for those with low mobility. There is also a general waiting and reading room for client convenience. Amenities are on both levels and we offer a practitioner only kitchen area.
Location
The Spring Hill Rooms are located between Rogers Street and Kinross Street on Gregory Tce, Spring Hill. Two-hour parking limits apply and free parking is available outside the building between 9am & 2pm or in Kinross Street. Alternatively, metered street parking is available on Gregory Tce is $1.60/hr. Bus Route 321 travelling between Toombul and CBD stops at the entrance to the property.
Location
Queensland Spring Hill Rooms, 341 Gregory Tce Spring Hill Q 4000
Open Hours
| Day | First Session | Last Session |
| Monday | 7:00 am | 6:00 pm |
| Tuesday | 7:00 am | 6:00 pm |
| Wednesday | 7:00 am | 6:00 pm |
| Thursday | 7:00 am | 6:00 pm |
| Friday | 7:00 am | 6:00 pm |
| Saturday | 8:00 am | 5:00 pm |
Pricing
We have hourly sessions and fees that lower the more sessions you book within a month. At the end of the month you'll receive an invoice with payment instructions.
Typical session fee $27.50 per hour
* based on 40 sessions per month in the first room
Booking Fees
| Fee (Per Booking) | |
|---|---|
| More than 0 bookings | $ 27.50 + 2.75 GST |
Cancellation fees
| Fee (Per Cancellation) | |
|---|---|
| Less than 24 hours notice | $ 27.50 + 2.75 GST |
| More than 1, but less than 7 days notice | $ 10.00 + 1.00 GST |
| More than 7 days notice | Free | * The cancellation fee will also never be more than the original booking fee. |
Online Booking
Bookings are made with our bespoke booking system created by our in-house developer. It's secure and very easy to use. Booking a room is as simple as clicking on the square, that matches the day, hour, and room of your choice. For multiple hours, just click and drag through the hours that you want.
Green – Available to book
Red – Booked by another counsellor
Yellow – Your bookings will appear in yellow
Red – Booked by another counsellor
Yellow – Your bookings will appear in yellow
We also have Apps available for iPhone and Android. Of course, you will need to register with us first.
Registration and Contact Details
Registration with counselling rooms is easy and starts with contacting the manager using the details below to organise a time for you to come see the rooms.
There you'll see how they operate, how security is managed and given a quick demo of the simple online booking system.
Next you'll be given a registration form to fill out with your professional and insurance information, given a key / security code for the building and an account for the booking system. Then you'll be ready to book your first session!
Spring Hill Rooms - Terms and Conditions
- Counsellors must maintain appropriate professional registration and both professional indemnity insurance and public liability insurance. A copy of these is to be made available to the manager on initial registration and upon request at any time during the ongoing usage of the rooms.
- Rooms must only be used for purposes that are appropriate to the counselling qualifications and registration of the practitioner concerned.
- Rooms must be booked for the time spent with the client or telehealth. If you found seeing a client in a room without a booking you may invoke a fine.
- Rooms must be left in a clean and tidy state. Lighting, heating, cooling must be turned off and the door to the room left open.
- If you are last to leave the location you must check all heating/cooling/lighting is turned off and the external doors are locked.
- Any damage to rooms property incurred by you or your clients must be reported and paid for.
- Payments of accounts must be kept up to date. Late fees will be charged on overdue accounts.
- You will not start competing rooms near an existing location for 3 years.
- You must be available to open the door to your client and to see the client off the premises.
- You must show professional courtesy to other counsellors and their clients. This includes vacating the room on time when there is a following booking.
- Noncompliance with these terms and conditions will result in access to the system and rooms being denied.
Privacy Policy
- We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
- If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting your manager.
- Links on the CROL site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of counsellingrooms.com.au.
- All online credit card transactions performed on this site using the bpoint gateway are secured payments.
- If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
Refund Policy
- Refunds will be given when we have been unable to provide the service you have paid for or we have made a mistake. Assuming the issue is reported in a timely manner. Please check your bills and report any problems as soon as they occur.
- Delivery of service will be provided once user has met all the above conditions. Met with the manager and had an account provided for online booking and used the online booking system to book the appropriate hour.